Beyond eCommerce Order Management
eCommerce platforms like Salesforce Commerce Cloud (formerly Demandware) provide basic management of ecommerce orders, but they weren’t designed for omnichannel retail. If you have physical stores and/or multiple distribution channels, you’ll quickly reach its limits. To fulfill from stores, or better manage the inventory you have available to sell, you’ll need a true enterprise Distributed Order Management System. One that lets you offer a seamless omnichannel customer experience.
Built for the Cloud
Like Salesforce, Fluent Commerce builds real cloud enterprise applications. Fluent Order Management is a cloud-native Distributed Order Management platform that lets you maximize the value of your online and offline channels. It supports complex order routing, order splitting, store fulfillment, and lets you configure rules to ensure you maximize the margin on each order. You’ll also be able to offer omnichannel returns, exchanges, and appeasements.
The union of Salesforce Commerce Cloud with Fluent Order Management provides a powerful enterprise retail solution. But as you know, enterprise integration can be a challenge. Fortunately, the LINK certified cartridge for Salesforce Commerce Cloud simplifies and accelerates the integration process. So you can start maximizing the profit on your orders sooner.