Salesforce now offers an Order Management System (OMS), and for some merchants, it will be enough. But if you’re a retailer or brand with more complex omnichannel fulfillment needs, you’ll need a best-in-class Distributed Order Management system. One that’s built for the enterprise. Why?
Because in today’s market you need accurate inventory positions across your entire fulfillment network. Not just distribution centers and stores, but your suppliers and third-party shippers as well, so you can reduce overselling and underselling. You also need to provide customers with convenient options, like Click and Collect, Green Delivery options, and expedited delivery – often achieved via Ship from Store.
And you’ll want to make sure every order is fulfilled as efficiently and profitably as possible—using advanced sourcing rules—but still keep customer promises and provide a premium customer experience.
In short, you need more than just simple order routing, you need full control over the order management experience. That’s where Fluent Order Management (Fluent OMS) comes in.
Fluent OMS supports:
For more information, on how Fluent Order Management for Salesforce can benefit your business, Contact Us today.