Senior Technical Architect (Presales)

Job Type: Full-Time

Location: US - remote

About Fluent Commerce

Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.

Globally headquartered in Sydney, Australia—and with teams across Europe, US and APAC—we’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!

About The Solution Engineering Team

The Fluent Commerce Solution Engineering (SE) team is responsible for supporting the commercial growth of the business. The team does this by harnessing the platform built by the Fluent Product Team and enhancing it to showcase the ‘art of the possible’ to clients & partners. Additionally, the team collaborates closely with other groups in the organisation to ensure the product roadmap remains relevant and competitive.
The team currently consists of a blend of client facing, business & technical focused members in US, UK and Australia HQ. The team is tasked with gathering client requirements and translate these into working solutions and prototypes using the Fluent platform. Continuous client and partner interaction allows the team bring market feedback to HQ to validate and influence the product roadmap.

Position Summary

The Solution Engineering team consists of client-facing / business focused people to engage with the market. The technology on which this team depends frequently requires customization to illustrate how the product can be adapted to client requirements. Client & partner engagements will typically require technical analysis, solution architecture and pre-sales discovery workshops during the sales cycle. This is critical in signing new prospect clients and ensuring projects start on a solid baseline. The Fluent Commerce US team needs a Technical Solution Architect to take on this responsibility resulting in a direct impact on the successful growth of the business.


  • Own and manage all technical aspects of client engagements during the sales cycle.
  • Work closely with our product and commercial teams to rapidly enhance and prototype solutions.
  • Collaborate with fellow business and technical team members to standardise and enhance demonstration platforms.
  • Design and implement deliverables according to requirements and specification while meeting client timeframes.
  • Work with technology and implementation partners through client discovery sessions to ensure smooth handover into project delivery.
  • Contribute and provide input into technology roadmap by leveraging client requirement prototyping.

Skills and Experience

  • 5+ years of software development.
  • Strong core java knowledge.
  • 3+ years of Front-End / React / NodeJS / CSS / Javascript
  • 3+ years of integration experience, working with technology such as APIs, REST, GraphQL.
  • Good system analytical skills to help transform user requirements into system and component level functional requirements.
  • Strong problem solving skills – ability to investigate system level issues, analyse the root cause of the issue and execute solutions.
  • Good written and verbal communication skills.
  • Experience in Agile development practices.
  • Experience in Test Driven Development practices, with unit testing, Mockito and JUnit desirable.
  • Experience with Linux and Amazon web services would be desirable.
  • Experience with 3rd party platforms such as Salesforce, Magento, Hybris, SAP and Oracle would be desirable.
  • Want to work in a unique and dynamic growth business environment.


  • Built for modern lifestyles: Work how, when and where it suits you, including scheduling around family needs. (Many of us have kids. We get it.) Set up your home office with our stipend and internet reimbursement.
  • Supportive time-off policies: Four weeks vacation and generous paid parental leave. Plus, take off your birthday (or the day after 😉 ) to celebrate you.
  • Top-notch benefits: Generous individual and family coverage with multiple options, including acupuncture, dental, vision, and free life insurance, plus pre-tax FSA/HSA, childcare, and transit accounts — and a dedicated advocate to help you make the most of all your options.
  • Investing in your future: Stock options for all employees, fully-vested 100% 401(k) matching (up to 4%), and an allowance for your learning and professional development.
  • Highly global and intentional culture: Work with good-humored colleagues on four continents, stay connected through regular friendly competitions and events, and come to Sydney for the annual, company-wide Fluent Fest.
  • Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self).

To Apply

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