Senior Solution Engineer

Job Type: Full-Time

Location: France

About Fluent Commerce

Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.

Globally headquartered in Sydney, Australia—and with teams across Europe, US and APAC—we’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!

Position Summary

The Solution Engineering (SE) team is looking for a strong candidate to work within the French team to support the commercial team across the Southern European region. The successful candidate will be the primary owner of all Presales / SE work, with support from the existing global SE team and other key resources/teams across the business. This role is critical to the commercial growth and success of Fluent Commerce. It requires an experienced candidate who is self-sufficient, motivated by challenging high-pressure engagements and thrives on complex requirements.

Responsibilities

  • Work closely with the French sales team to win client engagements.
  • Demonstrate, present & effectively articulate Fluent Commerce solutions to clients and partners – remotely and on-site.
  • Evaluate business and technical client requirements into working solutions using Fluent Commerce technology.
  • Collaborate with local partners to support a joint go-to-market strategy and project implementations.
  • Ensure smooth hand-over from pre-sales to project delivery teams.
  • Own and co-ordinate the bid process for RFI/RFP/RFTs.
  • Attend and represent Fluent Commerce at market events.
  • Provide market feedback to internal product teams.
  • Capture client requirements, market intelligence and partner feedback.

Skills and Experience

  • University level BA/BS (or MA/MS) or equivalent.
  • 3-5 experience as a Solution Engineer, Pre-Sales Consultant or similar.
  • Prior experience at a relevant industry software vendor and/or software implementation partner.
  • Sound knowledge of one or more of the following related industries: Order Management, Commerce, Fulfilment, Logistics, Store Operations, Retail.
  • Ability to present and articulate technology solutions to C-Level audiences and key business owners at clients and partners.
  • Solid understanding of key software & web technologies such as AWS / Cloud, Web Services, APIs, integration methodologies, security, database, architecture & UX.
  • Experience working with and/or strong knowledge of relevant 3rd party industry solutions provided by Salesforce, IBM, Adobe & SAP.
  • Based in the France, ideally Paris
  • Fluency in French and English
  • Strong written and verbal communication skills.
  • Good system analytical skills to help transform user requirements into system and component level functional requirements.
  • Desire to work in a unique and dynamic growth business environment.
  • Ability to work at a high level of urgency and adaptable to rapidly changing priorities.
  • Willingness to travel domestic and international on occasion.

Benefits

We value flexibility – Work how, when and where it suits you.

Flexible and supportive leave policies – Including generous paid parental leave and paid leave for your birthday so you can celebrate you.

Culture is key – We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment.

A share in Fluent Commerce’s success – Share options scheme for all employees.

Advance your career – We invest in your future by providing an allowance to help accelerate your learning and professional development.

Bring your whole self to work – At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self).

To Apply

To apply, please fill out the Job Application

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