Director, Information Security

Job Type: Full-Time

Location: US - remote

About Fluent Commerce

Working with some of the world’s leading brands and retailers, we’ve created a powerful and exciting cloud-native Order Management platform designed to reinvent how businesses serve their customers’ needs efficiently and cost effectively. We’re disrupting the status quo to help our clients adapt quickly to their ever-changing needs. It’s a huge opportunity and we’re proud to be at the heart of it.

Globally headquartered in Sydney, Australia—and with teams across Europe, US and APAC—we’re growing quickly with new opportunities both nationwide and internationally. Are you ready to change the world of commerce? Then we’d love to hear from you!

Position Summary

Responsible for design and execution of technical strategy, communication from tech to executive level, and the implementation of security and operational controls across FluentCommerce. Working closely with operational teams to define compliance requirements and develop security vision, roadmap, and priorities, in coordination with Software and Cloud engineering teams.
Establishing and administering the overall strategies, roadmap and procedures for the Information Security function including developing and implementing Information Security and Disaster Recovery programs to meet organisational standards, evaluate risk, compliance, control assurance and promote user awareness.


  • Lead the development and design of the enterprise information security architecture, policies and encompassing security systems, people, and processes
  • Responsible for the Security strategy and roadmap including developing and delivering FluentCommerce evolving information security environment
  • Own and drive the operational control compliance roadmap, including external auditor relationships and cadence
  • Identifying and evaluating new and emerging security trends, innovations and threats and providing advice on recommended actions.
  • Maintain and develop current knowledge of tools and best-practices in advanced persistent threats related to forensics and incident response
  • Maintain sales related security response catalogue and own client facing security responses, including participating in client facing discussions
  • Lead security business application and infrastructure compliance reviews, risk analysis, forensics and generation of reports for internal and external audiences

About You

You’re a strong communicator passionate about Cyber Security who is experienced in engaging a broad group of stakeholders, from engineering and developers to external parties. You also are experienced at influencing and driving progress in distributed teams and dynamic agile working environments.

Skills and Experience

  • 5+ years of relevant information security, compliance, or risk experience
  • Computer Science or similar degree or relevant experience/certification (CISSP, GSEC) with a strong technical architecture background
  • Experience in leading and managing processes for organisational information security risk assessment and governance against standards like SOC, PCI or HIPAA
  • Proven experience in problem solving and influencing business stakeholders in technology and security risk management with a strong history working with software engineer teams
  • A good understanding of cyber risks covering networks, platform, applications and an understanding of common security vulnerabilities
  • Skilled in risk management, business risk analysis, and making complex business/risk trade-off recommendations and decisions
  • Project and initiative Delivery – Proven experience driving Information Security improvements


  • Built for modern lifestyles: Work how, when and where it suits you, including scheduling around family needs. (Many of us have kids. We get it.) Set up your home office with our stipend and internet reimbursement
  • Supportive time-off policies: Four weeks vacation and generous paid parental leave. Plus, take off your birthday (or the day after 😉 ) to celebrate you
  • Top-notch benefits: Generous individual and family coverage with multiple options, including acupuncture, dental, vision, and free life insurance, plus pre-tax FSA/HSA, childcare, and transit accounts — and a dedicated advocate to help you make the most of all your options
  • Investing in your future: Stock options for all employees, fully-vested 100% 401(k) matching (up to 4%), and an allowance for your learning and professional development
  • Highly global and intentional culture: Work with good-humored colleagues on four continents, stay connected through regular friendly competitions and events, and come to Sydney for the annual, company-wide Fluent Fest
  • Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life’s work (or be your best self)

To Apply

To apply, please fill out the Job Application

This site is registered on as a development site.